Area Manager

  • Full Time
  • UAE
  • Posted 3 months ago


About the job

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA GSF team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?

Join the MENA GSF team as an Area Manager. As an Area Manager in reverse logistics space, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.

Key job responsibilities

Own deployment of Continuous Improvement of network standards, in collaboration with WW Returns Team

Monitor operations of the assigned sites and suggest & deploy improvements
Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
Train & direct associates for action and conformance of norms & practices
Audit the sites for various operational conformances, restrictions and norms
Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
Identify useful data accumulated from multiple sources and take necessary actions
Foresee implications based on current data and trends
Be organized, apt and prompt in notifying the situation and problem solving

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

Basic Qualifications

Bachelor’s degree in business, engineering, operations, supply chain, transportation logistics
1+ years of performance metrics, process improvement or lean techniques experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

2+ years of performance metrics, process improvement or lean techniques experience

Company – Amazon Middle East and North Africa FZ-LLC

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