Data Quality Officer

  • Full Time
  • Dubai
  • Posted 1 month ago

World Health Organization


The mission of WHO’s Health EmergenciesProgramme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover fromoutbreaks and emergencies. The WHO DubaiLogistics Hub serves as the largest repository of health commodities andprovides immediate response to acute health emergencies as well as long-termsupport to WHO country and disease-specific programs.

Description Of Duties

During deployment, the duties may be modified, based upon the technical needs of the Programme.

Reconcile and conduct a comprehensive review of the current inventory maintained within WHO records and the inventorymaintained within the third-party logistics provider Warehouse ManagementSystem (WMS) to ensure complete alignment between both data sets.
Organize a review of the procedures forreserving stocks and identify a data management strategy to ensure stocksreserved are accounted for within both systems.
Supervise the trouble-shooting and monitoringof data entry within both systems to identify areas for automation or improvement and implement solutions to ensure data quality and accuracy; and improvethe tracking and traceability of health supplies and the capturing of proof ofdelivery (POD).Maintain, monitor, manage, and improve current dashboards withinMicrosoft Power BI to ensure that the information is aligned with WHO internalrecords.
Oversee and upgrade the data quality of the databasesupporting the dashboard by adding new fields such as the Order Reference Number,Portal ID request, and Invoice Number to ensure traceability across theorganization; and the real-time reporting of all outbound shipments of healthcommodities from the WHO Dubai Logistics hub.
Plan, manage, and implement a comprehensivebusiness process review to map the current information requirements of theoffice and implement solutions.
Design methods to streamline data collection,management, and sharing; and establish a solution for order management toensure accurate date/time stamping and reservation of inventory on-hand toavoid duplication of allocating inventory.
Make recommendations on software, hardware,and various ICT technical requirements to increase the automation andproductivity of the operation. Design, develop, manage, and implement acomprehensive set of infographics for response activities that are targeted andadapted to Global, Regional, and Country Level responses to health emergenciesas well as disease-specific.
Develop standardized situation reports toaccurately capture response activities and a set of reports to capture theperformance of the operation for internal and external stakeholders inclusiveof response activities as well as the financial performance of the operation.
Establish standard databases that can be updatedautomatically to produce and reproduce the information in a timely manner. Performany other related incident-specific duties, as required by the functional supervisor.

Required Qualifications


Essential: A first level university degree in information technology, computer science statistics, applied math or related field.

Desirable: .


Essential: At least five years of relevant experience, at the national level with international exposure, in information technology infrastructure management and end-user support.

Desirable: Some experience or a sound knowledge of WHO’s mandate and goals or in UN organizations/agencies, international institutions, health cluster partners, recognized humanitarian organizations or nongovernmental organizations.


Demonstrated knowledge of emergency responseactivities in the field of informationtechnology with proven ability to identify and solve technical problems indifficult circumstances.
Excellent analytical and organizational skills, with proven ability to elaborate and implement projects across avariety of platforms and software.
Expert level familiarity with the standardization and management of complex databases and proven experience with enhancing business operations.
Proven ability to design, develop, maintain,and enhance dashboards and infographics.
Knowledge of WHO, the UN System or NGO workin the field of response relief and/or oftheir practices and procedures as related to the work.

WHO Competencies

Enhanced WHO Global Competency Model:

Respecting and promoting individual and cultural differences
Building and promoting partnerships across the organization and beyond
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of Another WHO language. Intermediate knowledge of Arabic.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3676 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

Additional Information

This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
Staff members in other duty stations are encouraged to apply.
For information on WHO’s operations please visit:
WHO is committed to workforce diversity.
WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that:
Your profile on Stellis is properly completed and updated;
All required details regarding your qualifications, education and training are provided;
Your experience records are entered with elaboration on tasks performed at the time.
WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.



Contractual Arrangement

Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days)

1 year (extension is based on availability of funds and performance)

Job Posting

Feb 13, 2023, 6:17:06 AM

Closing Date

Mar 6, 2023, 4:59:00 PM

Primary Location

United Arab Emirates-Dubai


EM/WHE WHO Health Emergencies Programme (WHE)



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