HR Manager

  • Full Time
  • UAE
  • Posted 3 months ago

Caledonian Sleeper

About the job
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HR Manager (3-6 months Fixed Term Contract)

Make a difference every day

Your Opportunity

We are actively seeking a HR Manager who will be responsible for ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role, you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role. The purpose of the Human Resources (HR) Manager role is to work with the HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business.

An ideal candidate should have strong people management and relationship building skills essential, able to work collaboratively, working closely with HR Shared Service teams to ensure joined up delivery, and have the a bility to quickly gain and maintain a deep understanding of the business he/she supports.

Serco delivers essential public services to customers in the UAE on behalf of governments, semi-governments, and large private corporations.

This role is a fixed term contract of 3 to 6 months maternity cover, where it will be based in our Dubai support office.

Key Accountabilities

Works with both the HR Business Partner and HR Shared Service management to agree and implement strategies that support business objectives
Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures using the HR Helpdesk and HR Case Management team
Supports the HR Helpdesk and HR Case Management team with information as required:
Provides coaching and mentoring to line managers on employee relations, performance management, pay review, talent management, absence management and people transition management
Responsible for ensuring the quality of induction within their business units and ensuring the contract specific induction for people managers and employees is completed
Assists people managers in the development of manpower plans on an annual basis;
Identifies capability gaps and provides analysis to the HR Business Partner to ensure capability gaps are closed
Ownership of the implementation and monitoring of the Performance Management process within their contracts, including providing training to people managers;
Delivers training appropriate to support the implementation of people management initiatives or to embed policies and procedures;

Specific requirements

Minimum Bachelors Degree or equivalent.
A recognised HR qualification (CIPD or equivalent) is preferred;
Minimum 5 years’ recent experience working in a generalist HR position in a Business HR capacity essential for this role
Have an up to date understanding and application of employment law and HR best practice
High-level knowledge of employment legislation in countries within which the role operates and how to translate into day to day HR operations.

What’s in it for you?

At Serco, Our Core Values Drive Everything We Do, And We Believe In Fairly Compensating Our Colleagues For The Value They Bring To Our Organization. We Are Proud To Offer a Total Reward Package At Serco Which Includes

Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues’ wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual.?We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

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