Integrated Services Marketing Consultant

Career Area

Marketing / Sales / Product Support

Job Description

Your Work Shapes the World

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What will Caterpillar do for you?

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Job Summary

As an Integrated Services Marketing Consultant, you will be supporting the Construction Industries Aftermarket Managed Account teams in bringing a consistent and intentional go-to-market customer experience. You will be instrumental in building and maintaining a strategy, structure and culture aimed at providing tailored services and solutions for this unique and important customer segment. You will also be responsible for the overall governance of key initiatives, as well as collaboration and communication with customers and key business partners. The output of your role directly impacts the speed and effectiveness of Managed Accounts growth.

What You Will Do: ??

Lead key global projects and go-to-market rollouts
Own and structure all key governance processes for the team with a focus on EAME and AP, including Services Growth Plans/ Leadership Tables; 4DX; Monthly Business Review; Sales Variance; other Managed Accounts growth initiatives
Own and manage Sales Variance programs for EAME and AP
Lead Marketing Communication strategy and alignment with internal and external business partners

What You Have

7+ years of relevant go-to-market or aftermarket experience
Project management experience
Excellent communication skills, with a keen eye for detail and persistent in follow-through
Experienced using Microsoft PowerPoint and Excel
Data analysis

Top Candidates Will Also Have: ?

Experience with Aftermarket parts and service offerings or developing go-to-market for products/services
Training development experience, instructor-led and/or web-based
Customer Experience (CX) background, or desire to become proficient in CX
Direct Dealer/Customer field experience
Excellent communication, presentation, and interpersonal skills; Demonstrated ability to communicate complex concepts clearly and persuasively based on the audience
Ability to create/enable behavioral changes in organizations and motivating others inside and outside of Caterpillar to improve performance
Ability to work independently, innovate and deliver results ?

Additional Information: ?

The position requires travel 10% of the time

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Caterpillar is an Equal Opportunity Employer (EEO).

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