About the job
Remote Monitoring Centre Lead Engineer
Do you enjoy online monitoring of data and vibration analysis?
Are you excited by the prospect of working for an industry leader in Energy Technology?
About The Team
Baker Hughes Bently Nevada offers a holistic suite of machine condition monitoring and protection hardware, software, and services. We help ensure you achieve the highest level of asset reliability. Our team takes ownership of creating and designing unique and customized solutions for bespoke customer requirements.
Partner with the best
As a Remote Monitoring Center Lead Engineer, you will be responsible for:
Reviewing remote machinery and system notifications and assess associated data to validate potential issues.
Producing technical exception and periodic based reports for presentation to the customer.
Collaborating and troubleshooting with Subject Matter Experts to resolve more complex customer machinery and system related issues.
Executing work according to Bently Nevada guidelines.
Providing a single point of contact to the customer, customer team, Sales team, and all other stakeholders for RM&D related requirements in your assigned region.
Utilizing and maintain Salesforce customer web portal as per contract requirements / Remote Monitoring & Diagnostics guidelines.
Identifying growth / upsell opportunities that assist the customer in achieving operational or maintenance targets or goals.
Leading customer Remote Monitoring & Diagnostics / SSA review meetings.
Assist in maintaining Remote Monitoring Center infrastructure and conduct RMC demonstrations when required.
Mentoring lesser experienced Remote Monitoring Center / Remote Monitoring & Diagnostics (RM&D) team members.
To be successful in this role you will:
Have a Bachelor of Science in any Engineering or Technical discipline, or equivalent.
Have a minimum of 5 years working experience in condition monitoring / machinery diagnostics.
Have a minimum of ISO Cat 2 Vibration Analysis certification.
Have excellent written and oral communication skills to convey technical concepts to business and technical personnel.
Have a working knowledge of Bently Nevada monitoring systems and associated transducers.
Have experience in operating Bently Nevada System 1 software.
Be able to work with minimal supervision, prioritize & organize work, and meet deadlines.
Have flexibility to travel to customers as needed.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet.
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Lets come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.