Senior Product Manager

About the job
About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,?enhancing the ability for our customers to experience the world.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,?enhancing the ability for our customers to experience the world.

Overview:

This role is based at Bangkok, Thailand.

The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda’s technological products on their platform and provide a better experience for our shared customers.

Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups.

A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed. At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.

In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer.

Responsibilities:

Working on white-label products from ideation until launch
Working closely with white-label partners to leverage Agoda’s technological product on their platform
Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
Converting strategic goals into operational tasks
Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
Defining KPIs for all projects and evaluating the success of a project
Defining navigational flow and user experience on the site, apps, etc
Evaluating risks and tradeoffs associated with each course of action
Working closely with users to ensure all projects meet business needs

Qualifications:

Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline)
3+ years of experience in product management
Strong communication and presentation skills (English and Japanese)
Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
Experience working in a fast-paced and high-growth environment
Experience in B2B2C, B2B or B2C products
Experience and passion for web design, functionality, and testing
Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
Ability to motivate and inspire development teams to achieve beyond what they imagined possible
Ability to work well with and influence stakeholders at all levels
Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
Experience with the latest internet trends and technologies
MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

Relentless curiosity and an urge to innovate, measure and improve
Openness to change and new information
Proven skills in recruitment and staff leadership
Hands-on mentality
Recognizes own strengths and weaknesses
Process-oriented and strong problem-solving skills
Capacity to identify and keep up to date on relevant global trends
Collaborative and consensual approach
Commitment to ‘speed wins’ philosophy
Highly ethical

This role is based at Bangkok, Thailand. Visa/Work Permit and Relocation will be offered to the eligible candidate.

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.